Deposits.

Deposits are required to secure the following service types:

  • In-Person Consultations

  • Curl Care Intro Sessions

  • Color/Highlighting Sessions

  • Smoothing Treatment Sessions

  • Premium (after hour) Sessions

  • Sessions requiring 1.5 or more hours of scheduled time

  • All New Guest Sessions

  • Seasonal Promotions/Specialty Sessions

When booking please keep in mind security deposits are in place to ensure compensation is made for your stylists time in the event an unforeseen cancellation or appointment change takes place.

Terms and Conditions surrounding Deposits

  • All deposits are non-refundable.

  • Deposits will go toward the expected total service cost when services are rendered.

  • Deposits may be required to secure standard appointments. This determination will always be at your stylist’s discretion.

  • Deposits are only transferable within a 7 day grace. *See more on this below.

  • Deposits placed on a cancelled or rescheduled appointment due to an illness cannot carry over to a future appointment.

  • Deposits securing Consultations, Curl Care Intro Sessions and Saturday Premium Sessions are nonrefundable and nontransferable.

Deposit Transfer Grace Periods:

Full service appointment slots being held by a deposit are issued a 7 day grace period from the date of scheduling.

During the grace period changes can be made to the appointment date and/or time without the risk of forfeiting the deposit. After the 7 day grace period deposits are nontransferable.

For clarity, in order for deposits to transfer to a new date and/or time changes must be made within the first 7 days after the initial appointment is made.

If you need to change the date of your appointment (within your grace period) your new appointment cannot exceed 4 weeks from the date of your original appointment.

*Please call the salon to make changes to appointments secured by a deposit.

Rescheduling an appointment when a deposit is placed:

In the event, the initial appointment has to be rescheduled after the 7 day grace period the deposit is forfeited and another deposit must be made to secure the same type of appointment for a future date.

Deposits and cancellation fees are separate fees. Cancellation fees are required to be paid only when cancellations/appointment changes are made according to the extensive appointment policy time frame.

Cancelling Color/Extensive Services